Shipping & Payment Information
Last updated: July 2023
Thank you for shopping at PaletteEuphoria! This page provides information about our Shipping and Payment policies to ensure a smooth and enjoyable shopping experience. By making a purchase on our website www.paletteeuphoria.com, you agree to comply with and be bound by the following policies. Please read this information carefully before placing an order.
Shipping Policy:
(a) Once your order is placed, please allow up to 5 business days for processing. During peak seasons or promotional events, processing times may be slightly longer.
(b) Please note that orders placed on weekends or holidays will be processed on the next business day.
(a) We offer several shipping options based on your location and the delivery timeframe you choose during checkout.
(b) Shipping rates are calculated at the time of checkout and are determined by the shipping method, order weight, and destination.
(c) Please ensure that your shipping address is accurate and complete. We are not responsible for delays or additional charges due to incorrect or incomplete addresses provided by the customer.
(a) Delivery times may vary based on the shipping method you choose and your location.
(b) Please refer to the estimated delivery timeframe provided during checkout for more accurate information.
(c) Please note that delivery times are approximate and may be affected by unforeseen circumstances such as weather conditions or shipping carrier delays.
(a) Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
(b) You can use the tracking number to monitor the status and location of your package through the shipping carrier's website.
(c) If you have any concerns about the delivery of your order, please contact our customer support team at support@paletteeuphoria.com.
Payment Policy:
(a) We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, etc.), debit cards, and PayPal.
(b) All payments are processed securely through encrypted payment gateways to protect your financial information.
(a) Upon successful payment, you will receive an order confirmation email containing the details of your purchase and billing information.
(b) If you encounter any issues with your payment or do not receive an order confirmation, please contact our customer support team immediately.
(a) All prices on our website are listed in [Currency]. If your payment method uses a different currency, conversion fees may apply based on your provider's policies.
(a) Customers are responsible for any applicable taxes, customs duties, or other fees that may be imposed by their country's customs or tax authorities.
(b) Please check with your local customs office to understand potential import duties or taxes that may apply to your order.
If you have any questions or concerns about our Shipping and Payment policies, please contact us at [shipping@paletteeuphoria.com]. Thank you for choosing PaletteEuphoria, and we hope you enjoy your shopping experience with us!
